Terms of Service
RABBIT.IO

These Terms of Service (“Terms”) form a legally binding agreement between you (“User”, “you”) and Rabbit (“Company”, “we”, “us”, or “our”).

These Terms govern your access to and use of our decentralized crypto-to-crypto exchange platform, including any tools, APIs, widgets, web applications, or mobile interfaces made available via https://rabbit.io (collectively, the “Platform”).

By initiating an exchange transaction, accessing any part of the Platform, or otherwise interacting with our Services, you irrevocably agree to be bound by these Terms. If you do not accept these Terms, you must not use the Platform.

Your acceptance of these Terms also constitutes your consent to our Privacy Policy and acknowledgement of how your data may be processed in accordance with applicable laws, including but not limited to: the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the California Consumer Privacy Act (“CCPA”/“CPRA”), and any other data protection or financial compliance legislation applicable to your jurisdiction.

You further agree that this Agreement is entered into electronically, without requiring a physical signature, pursuant to the UN Convention on Electronic Communications in International Contracts (2005).

CONSENT TO THIRD-PARTY TERMS AND PLATFORM INTEGRATIONS

The Company uses third-party exchange aggregators and liquidity providers to fulfill crypto-asset exchange transactions. These integrations are essential to the Services’ functionality and are made available through direct API connections with such external services.

By using the Services, you expressly agree to be bound by the applicable terms of service and privacy policies of the following third-party providers (collectively, “Third-Party Providers”):

SwapSpace – operated by SwapSpace LLC. Terms: https://swapspace.co/terms

LetsExChange – operated by CryptoLightHouse Ltd. Terms: https://letsexchange.io/terms-of-use

Exolix – operated by Exolix Ltd. Terms: https://exolix.com/terms

GoExme – Terms: https://goexme.io/terms

By initiating any transaction on the Services, you represent that you have read and understood the above third-party terms and consent to be bound by them in addition to these Terms.

Disclaimer: The Company does not own or control these Third-Party Providers and assumes no responsibility for their actions, omissions, availability, execution quality, refund practices, pricing accuracy, or legal compliance. To the fullest extent permitted under applicable law, including the EU e-Commerce Directive (2000/31/EC) and the doctrine of intermediary liability limitation, the Company disclaims all liability arising from the use or performance of any third-party service.

The Company reserves the right to add, remove, or substitute Third-Party Providers at its sole discretion, with or without notice. Continued use of the Platform constitutes your acceptance of any such updates.

Note to Users Subject to MiCA or AMLD: While the Platform currently operates without requiring user identity verification (“KYC”), Users remain fully responsible for complying with applicable laws, including any anti-money laundering (AML) obligations or reporting requirements under the Markets in Crypto-Assets Regulation (“MiCA”) or the EU Anti-Money Laundering Directive (“AMLD”) if applicable to their jurisdiction or activity.

TABLE OF CONTENTS

1. Definitions

2. Description of the Services

3. Service Architecture and Execution

4. Prohibited Uses

5. Wallet and User Responsibilities

6. Fees and Pricing

7. Orders and Refunds

8. Data Handling

9. Disclaimers and Risks

10. Restricted Jurisdictions

11. Privacy and Retention

12. Intellectual Property

13. Modification of Services

14. Limitation of Liability

15. User Risk Acknowledgements

16. Force Majeure

17. Indemnification

18. Dispute Resolution

19. Final Provisions

20. Regulatory Disclosure

1. DEFINITIONS

   For the purposes of these Terms, the following terms shall have the meanings set forth below. All definitions apply equally to singular and plural forms, and all grammatical variations thereof.

   "Platform" refers to the web-based interface operated by the Company, accessible at https://rabbit.io, including all associated subdomains, APIs, software modules, and any other services or technologies provided by the Company that enable Users to perform crypto-asset exchange transactions.

   1. "User" refers to any natural or legal person who accesses or uses the Platform, regardless of whether such person initiates a transaction. Where applicable, “you” or “your” shall refer to the User.

   2. "Crypto Asset" (also referred to as "cryptocurrency", "token", or "digital asset") means a digital representation of value that is based on or issued via blockchain technology and is capable of being transferred, stored, or traded electronically. This includes, but is not limited to, Bitcoin (BTC), Ethereum (ETH), and other tokens or coins that are not classified as securities under applicable laws.

   3. "Exchange" or "Swap" refers to a transaction facilitated through the Platform, whereby the User submits one type of Crypto Asset in exchange for another, either via the Company’s proprietary system or through integrated Third-Party Providers.

   4. "Third-Party Provider(s)" refers to external cryptocurrency exchange platforms or liquidity aggregators (such as Binance, WhiteBit, Exolix, SwapSpace, LetsExchange, or others) integrated into the Platform via APIs or other technical means to execute User transactions.

   5. A "Floating Exchange Rate" refers to a dynamic rate that is not fixed at the time of transaction initiation. It fluctuates based on market conditions and is confirmed only at the moment of execution through the selected Third-Party Provider or via the Company’s proprietary exchange system.

   6. "One-Time Deposit Address" means a unique blockchain wallet address automatically generated by the Platform for each exchange transaction. It is valid only for a single use and expires after a designated period.

   7. "Non-Custodial Service" means a service model where the Company does not store, hold, or maintain control over any User funds, wallets, or private keys, except for temporary possession strictly required to facilitate a specific transaction or perform compliance-related reviews.

   8. "AML/KYC Procedures" means Anti-Money Laundering and Know Your Customer screening measures implemented by the Company or its Third-Party Providers to ensure compliance with applicable financial regulations.

   9. "Restricted Jurisdictions" means any country, territory, or region where the use of the Platform is prohibited by law or by decision of the Company, including but not limited to jurisdictions sanctioned by the United Nations, European Union, U.S. Department of Treasury (OFAC), or other relevant authorities.

   10. "Service" or "Services" collectively refers to all functionalities, transactions, exchange mechanisms, compliance processes, customer support tools, APIs, and other related features made available to Users through the Platform.

2. DESCRIPTION OF THE SERVICES

   1. The Platform, operated by the Company, is a high-performance, globally accessible, crypto-to-crypto exchange interface that functions entirely on a non-custodial basis. Users can seamlessly perform digital asset swaps without the need for registration, identity verification, or the creation of persistent accounts. Each transaction is governed by these Terms and executed as a standalone event, maintaining full compliance with applicable local, regional, and international laws. The Services are built for lawful personal or business use, excluding restricted jurisdictions as defined in Section 10.

   2. Designed for speed, transparency, and legal clarity, the Platform aggregates liquidity across multiple providers and networks while ensuring the User retains full custody of their crypto assets, except for limited periods during active exchange processes. The subsections below outline the architecture, execution mechanisms, and compliance standards supporting the Services.

      1. Non-Custodial Exchange Architecture. The Platform is architected as a non-custodial service, with no accounts, wallets, or ongoing fund storage. Each transaction is processed individually. Upon initiating an exchange, the User is presented with a unique, single-use deposit address generated explicitly for that transaction and tied to the selected crypto pair and output address.

         Once the User's crypto asset is received and verified on the relevant blockchain (e.g., Bitcoin, Ethereum, etc.), the Platform proceeds to execute the trade via integrated mechanisms, either through trusted third-party liquidity providers or via the Company’s proprietary exchange engine.

         The Platform does not maintain any standing balances, interest-bearing accounts, or digital asset custody services. Temporary possession of User funds occurs solely to execute an exchange and satisfy any applicable compliance checks (such as AML reviews or technical resolutions), after which the assets are promptly forwarded to the User's designated wallet address.

      2. Exchange Execution via Third-Party Providers. The Company partners with a curated network of external liquidity providers and decentralized exchange aggregators. Through direct API integrations with platforms such as Binance, WhiteBit, Exolix, SwapSpace, LetsExchange, and others, the Platform sources executable exchange paths for supported crypto pairs. The displayed rates on the Platform interface are dynamic estimates, updated in real-time to reflect market conditions, network congestion, and partner-side liquidity availability. However, these rates are non-binding. The final rate applied to a transaction is determined only at the moment of execution by the chosen Third-Party Provider or via the Company’s proprietary exchange system. Exchange timing, slippage, and network delays may all impact the effective rate.

         By initiating an exchange, the User: acknowledges that independent Third-Party Providers facilitate execution, agrees to the terms of service and privacy policies of each applicable provider, accepts that the Company is not liable for rate variances, execution latency, liquidity availability, or any provider-side changes, understands that the Company does not control, operate, or audit the underlying execution infrastructure of these third parties.

         The Company reserves the right to add, suspend, or terminate integrations with specific providers at any time, without prior notice, and without liability to the User.

         If you are ready to proceed with a transaction, you accept both the Company’s Terms and the respective provider’s terms simultaneously, as a condition of access and use of the Platform.

      3. Proprietary Exchange Engine and Hybrid Execution. The Company is actively developing a proprietary exchange engine to complement or, where appropriate, replace third-party execution routes. Once launched, certain transactions may be fulfilled internally using Company-hosted liquidity pools and smart routing technology. These internal transactions will remain subject to the same non-custodial principles - funds are held only temporarily and exclusively to execute the requested transaction.

         When the Platform executes trades through its engine, it performs the swap using real-time market data and internal liquidity reserves. The User understands that: all transactions remain subject to blockchain confirmation and network latency, the Company does not guarantee execution at any particular rate unless otherwise expressly stated, delays may occur in circumstances requiring manual AML reviews or technical intervention, the Platform does not use User funds for investment, lending, or any other purpose.

         In the event of technical failures or force majeure, the Company reserves the right to reverse transactions and refund unexchanged crypto assets, subject to the deduction of applicable fees.

      4. Floating Exchange Rate Mode. The Platform operates primarily under a floating-rate model. This means that the exchange rate displayed on the interface is indicative, not guaranteed. Rates are fetched in real time and fluctuate based on market conditions. A floating exchange transaction may fail or be delayed in the following circumstances: the User sends an amount different from that shown on the Platform, the User sends funds to an expired or reused deposit address, the transaction is initiated more than the time limit specified on the swap page after the deposit address is issued, there is a major price movement between quote and execution. If possible, such transactions may be completed manually at the updated rate. Otherwise, a refund will be initiated, subject to applicable network fees and service charges. Refunds are processed to the address from which the User sent funds or to a verified alternative address, typically within 1 - 7 business days, in rare cases up to 4 weeks.

      5. Refund and Technical Support Policy. The Company provides limited refund support in cases where the User has made an operational error (e.g., wrong address, unsupported asset, incorrect network). Refunds are discretionary and handled by the technical support team, subject to applicable fees and administrative costs. Important limitations include:

         1. Refunds can only be performed for addresses and assets with no technical limitations for recovery;
         2. Assets sent via unsupported networks (e.g., BSC when not specified) may be unrecoverable;
         3. Network congestion or blockchain errors may delay processing.
         4. The Company reserves the right to deduct service fees from the refunded amount. Users are responsible for ensuring the accuracy of transaction details prior to sending funds;
         5. Only refunds where the transaction reached the Platform can be processed.

      6. Platform Availability and Technical Risks. The Company strives to provide 24/7 uptime for the Platform, but cannot guarantee uninterrupted service. Scheduled maintenance, third-party outages, blockchain congestion, or cyber incidents may impact availability or performance.

         The Platform is provided “as is” and “as available” without warranties of uninterrupted operation. Users acknowledge that: downtime or delays may occur without notice, the Company is not liable for loss of profits, data, or assets due to outages, blockchain transactions are irreversible, and incorrectly constructed exchanges may be unrecoverable.

         The Company encourages Users to retain full backups and verify all transactional data before initiating exchanges. Support is available via [email protected] or web chat.

   3. Future Functionalities and Upgrades. The Platform may from time to time introduce additional features, integrations, or functionalities, including but not limited to fixed-rate exchanges, KYC-enabled services, white-label API modules, loyalty programs, NFT-based receipts, referral systems, or support for fiat onramps. Unless expressly stated otherwise, such functionalities shall be governed by these Terms.

3. DESCRIPTION OF THE SERVICES

   The Platform, operated by the Company, offers a non-custodial, crypto-to-crypto exchange service accessible globally via https://rabbit.io. The Services are designed for Users seeking fast, secure, and transparent digital asset swaps without the need for registration, account creation, or identity verification. Each transaction is treated as an independent, one-time interaction governed by these Terms.

   The Platform architecture and functionalities are built with a commitment to decentralization, legal compliance, and technical integrity. All operations are conducted in full alignment with applicable international financial regulations, data protection laws, and blockchain best practices. The Company does not offer portfolio management, fiat services, or custodial asset storage. The subsections below provide a comprehensive overview of the Platform’s features and service capabilities:

   1. Non-Custodial Infrastructure. The Platform functions on a fully non-custodial model. Users are not required to register accounts or maintain balances. For each exchange, a unique deposit address is generated to facilitate a single transaction. The Company does not hold or store User assets beyond the timeframe strictly necessary to perform an exchange and conduct mandatory compliance checks such as AML screening.

      Once the User sends the source cryptocurrency to the provided deposit address, the Platform initiates the execution process and forwards the resulting output cryptocurrency to the User’s designated address. The Company does not operate custodial wallets, does not reinvest User assets, and does not aggregate or retain balances across transactions.

   2. Exchange Execution through Third-Party Liquidity Providers. The execution of crypto swaps is performed through a curated network of integrated third-party liquidity providers. These providers include Binance, WhiteBit, Exolix, SwapSpace, LetsExchange, and others. The Platform aggregates real-time market offers through direct API integrations to identify optimal exchange paths and rates.

      Rates displayed to the User are indicative and based on real-time data. Final execution rates are confirmed at the time of transaction completion and may differ due to market volatility, network latency, or external provider conditions. By proceeding with any exchange, the User acknowledges the operational risks inherent to third-party services and accepts the applicability of the external provider's terms.

   3. Supported Use Cases and Functionality. The Platform enables the following core features:

      1. Instant crypto-to-crypto swaps without registration or KYC.
      2. Single-use deposit address generation per transaction.
      3. Access to aggregated liquidity via trusted external providers.
      4. Estimated exchange rate preview prior to confirmation.
      5. Automatic rate locking upon receipt of deposit (for fixed-rate, if available).
      6. Full visibility into transaction status via on-site tracking.

      The Platform does not offer fiat exchange, token purchases via card or bank transfers, yield farming, lending, or staking services. It also does not provide user wallets, custodial services, or ongoing portfolio management.

   4. Service Availability and Technical Scope. The Platform is designed for high availability and aims to operate on a 24/7 basis, subject to maintenance, upgrades, or disruptions caused by third-party networks and blockchain congestion. While the Company strives to ensure consistent access, absolute uptime cannot be guaranteed.

      Users acknowledge that technical interruptions, rate discrepancies, or delayed confirmations may occur due to external blockchain dependencies, internet connectivity issues, or outages by third-party providers. The Company will make commercially reasonable efforts to resume service promptly and minimize disruption, but disclaims all liability for unavailability caused by external systems.

   5. Legal and Geographic Accessibility. The Platform operates globally but may restrict or prohibit access from jurisdictions subject to international sanctions, regulatory bans, or local compliance limitations (see Section 10). Users are solely responsible for determining the legality of using the Services in their country of residence.

      Use of the Platform constitutes a representation by the User that such use is permitted under the laws applicable to their jurisdiction.

   6. Compliance Positioning and Licensing Status. The Company operates solely as a decentralized, non-custodial technical interface and does not hold or transmit user funds beyond the scope of transactional execution. The Company is not licensed as a Virtual Asset Service Provider (VASP), Money Services Business (MSB), or other financial entity under any specific jurisdiction. The Services are not directed at residents of jurisdictions where such licensing is required. Users are responsible for ensuring that their use of the Services is compliant with local laws.

4. PROHIBITED USES AND PLATFORM RESTRICTIONS

   To protect the integrity, legality, and technical security of the Platform, the following uses are strictly prohibited. By accessing or using the Services, you acknowledge and agree not to engage in, assist, or facilitate any of the activities described below. Violations may result in immediate denial of access, suspension of transactions, or reporting to regulatory or law enforcement authorities.

   1. Unlawful, Fraudulent, or Unauthorized Activities. You shall not use the Platform to engage in, support, or promote any activity that is unlawful under any applicable local, national, or international law. This includes, without limitation:

      1. Money laundering, terrorist financing, or other financial crimes;
      2. Fraud, misrepresentation, or deception;
      3. Use of stolen funds or assets derived from illegal conduct;
      4. Circumvention of sanctions laws (e.g., OFAC, EU, UK, UN, or other restrictive measures);
      5. Distribution of malware, ransomware, viruses, or any other harmful software;
      6. Any activity prohibited by the Financial Action Task Force (FATF) recommendations or equivalent regulatory frameworks.

   2. Use from or on Behalf of Restricted Jurisdictions. Access to the Platform is strictly prohibited from any country or territory subject to comprehensive international sanctions or embargoes. This includes, but is not limited to:

      1. Users located in, or acting on behalf of persons or entities from: North Korea, Iran, Syria, Cuba, the Russian-occupied territories of Ukraine (including Crimea, Donetsk, Luhansk), or any jurisdiction listed on the consolidated sanctions lists of OFAC, the European Union, or the United Nations;
      2. Users identified on any sanctions lists, including SDN Lists, EU consolidated lists, UK Sanctions List, or equivalent.
      3. The use of Service is prohibited to citizens and residents of the United States of America. Additionally, any individual or entity that is located in these countries, regardless of their nationality or citizenship, is prohibited from using this service. Any attempt to use this service from a prohibited location is strictly prohibited.
      4. Use of the Service is prohibited in countries where usage of cryptocurrency or usage of Service is forbidden by applicable law.

      The Company reserves the right to block or terminate access for any transaction originating from or routed through such jurisdictions, with or without prior notice. You comply with these rules even if the methods to prevent the use of the Service from prohibited jurisdictions are ineffective or can be bypassed.

   3. Technical Exploits and Unauthorized Automation. You shall not:

      1. Interfere with, disrupt, or attempt to exploit vulnerabilities in the Platform’s infrastructure;
      2. Deploy or use any automated software (including bots, scrapers, or scripts) to access or interact with the Platform in ways that exceed the ordinary intended use;
      3. Attempt reverse engineering, decompilation, or disassembly of any Platform component;
      4. Engage in denial-of-service (DoS) or distributed denial-of-service (DDoS) attacks;
      5. Use the Platform to generate artificial traffic, distort volume metrics, or manipulate liquidity or pricing data.

   4. Circumvention of Compliance Controls. You may not:

      1. Attempt to bypass or manipulate transaction monitoring, rate-limiting systems, or fraud detection mechanisms;
      2. Provide false, incomplete, or misleading information during any interaction with the Platform;
      3. Conceal or obfuscate the origin of funds, wallet addresses, or beneficial ownership of assets used in exchanges.

   5. Abuse of Platform Functionality. You may not:

      1. Use the Platform in any manner that may damage, disable, overburden, or impair its operation or availability;
      2. Initiate excessive or abusive volume of transactions with no genuine economic intent (e.g., ping-ponging, wash trading);
      3. Impersonate another person, entity, or user;
      4. Attempt to obtain unauthorized access to Platform systems, networks, or APIs.

   6. Commercial Use and Resale Limitations. Unless expressly authorized in writing, you may not use the Platform for commercial resale, white-labeling, or bulk exchange services. This includes:

      1. Operating or marketing the Platform as part of a third-party business offering;
      2. Integrating the Platform with other services without Company approval;
      3. Using the Platform as a backend for a competing service or automated arbitrage system.

   7. Consequences of Violation. Any prohibited use may result in:

      1. Immediate denial or suspension of access to the Platform and its Services;
      2. Freezing or reversal of active transactions pending review;
      3. Permanent blocking of associated wallet addresses;
      4. Reporting of suspicious activities to competent authorities, including FIUs, regulatory bodies, or law enforcement.

   8. The Company reserves all legal rights and remedies in response to prohibited activities, including civil claims, contractual penalties, and cooperation with regulators across multiple jurisdictions.

   9. Ineligible Users. You may not use the Platform if you are under 18 years of age or otherwise do not meet the legal age requirements in your country of residence. The Services are not designed or intended for children or minors. By using the Platform, you represent and warrant that you meet all eligibility criteria under these Terms.

5. TRANSACTION PROCESS AND TECHNICAL PARAMETERS

   The Platform is designed to enable seamless, secure, and efficient crypto-to-crypto exchanges. This section outlines the technical steps, parameters, and operational logic behind each transaction executed via the Platform. By initiating a transaction, you agree to comply with the process described herein and assume responsibility for any errors resulting from deviation from these instructions.

   1. Transaction Workflow. Each exchange is treated as a standalone transaction and follows a standardized technical sequence:

      1. Initiation: The User selects the desired crypto pair and provides the recipient wallet address for the output asset.
      2. Deposit Address Generation: The Platform generates a unique, single-use deposit address tied to the specific exchange transaction.
      3. Transfer and Confirmation: The User sends the input crypto asset to the generated address. The transaction must be broadcasted and confirmed on the relevant blockchain.
      4. Execution: Once confirmed, the Platform routes the exchange to a third-party liquidity provider or internal engine (if applicable), executes the trade, and instructs payout to the User’s designated wallet.
      5. Completion: A final confirmation screen or message is displayed to the User, along with a transaction hash for on-chain verification.

   2. Time Sensitivity and Expiry Rules. Each deposit address is valid for a limited period - typically up to 48 hours - and only for the specified transaction parameters. Transactions made after the expiration window, or with parameters differing from the original request, may result in automatic failure or require manual review.

      1. The Platform may automatically cancel or reject transactions that are underfunded, delayed, or otherwise incompatible.
      2. In such cases, if recovery is possible, funds may be returned to the original sender address, less applicable fees and operational costs.

   3. Minimum Amounts and Network Fees. Users must ensure that the amount sent exceeds the platform’s required minimum for the selected pair and covers all applicable network fees. Transactions that do not meet the minimum threshold may be unrecoverable.

      1. Minimum thresholds are communicated during transaction initiation.
      2. The Company reserves the right to deduct operational costs from any recoverable transactions caused by User error.

   4. Refund Policy and Technical Assistance. In the event of a failed transaction due to incorrect input by the User (e.g., wrong address, unsupported network, incorrect amount), the Company will assess whether recovery is possible on a case-by-case basis.

      1. Refunds, if feasible, are typically processed within 1–7 business days.
      2. Network fees, volatility losses, and operational handling fees may be deducted.
      3. Refunds may require additional verification or user cooperation.

   5. Execution Speed and Volatility Acknowledgement. The Platform does not guarantee instant execution. Blockchain congestion, market volatility, and third-party processing times may cause delays.

      1. Estimated rates are indicative only and not guaranteed.
      2. Final rate is fixed at the moment of execution and may differ from the rate shown during initiation.

   6. System Maintenance and Downtime. The Platform may periodically be unavailable due to maintenance, upgrades, or external factors beyond our control (e.g., downtime of liquidity providers or blockchain congestion).

      1. The Company strives for 24/7 uptime but does not guarantee uninterrupted availability.
      2. Users will be notified via Platform interface in case of planned outages.

   7. User Responsibilities. It is the User’s sole responsibility to:

      1. Provide correct wallet addresses and amounts.
      2. Monitor time-sensitive transaction windows.
      3. Understand the risks of market volatility and execution delays.
      4. Ensure that networks and coins used are supported.

      Failure to adhere to these obligations may result in irreversible loss of funds. The Company shall not be held liable for errors resulting from User negligence, third-party disruptions, or blockchain-level failures.

6. FEES AND PRICING POLICY

   The Platform operates on a transparent, transaction-based pricing structure. As a non-custodial exchange interface aggregating third-party liquidity providers, we do not charge hidden fees or require any upfront subscription. However, Users must understand that all transactions are subject to various direct and indirect costs, as outlined below.

   1. Network Fees and Blockchain Costs. Each crypto-to-crypto transaction executed through the Platform involves blockchain-level network fees (commonly known as gas or miner fees). These fees are required to validate and confirm the transaction on the relevant blockchain and are outside the control of the Company. The amount of the network fee is determined dynamically based on network congestion and may fluctuate significantly.

      The User bears full responsibility for covering all applicable network fees. These are either included in the transaction rate or displayed separately, depending on the structure of the exchange.

   2. Liquidity Provider and Partner Fees. When executing exchanges via integrated third-party providers (e.g., Binance, WhiteBit, LetsExchange, Exolix), these services may impose their own internal fees or price spreads. These fees are incorporated into the final exchange rate presented to the User. The Company does not control the fee structures or pricing models of third-party providers and disclaims any liability for variations caused by their pricing or execution.
   3. Platform Service Fees. In some cases, the Platform may apply a service fee or spread to the estimated exchange rate shown at the time of the transaction. This fee contributes to maintaining infrastructure, integrating third-party APIs, and supporting platform development. Any such markup will be incorporated into the total rate displayed to the User before confirmation. The User is advised to review the rate carefully before proceeding.

   4. Floating vs. Fixed Rate Transactions. Certain exchanges may operate under a floating rate model, in which the final rate is determined at the moment of execution. In such cases, the rate may differ from the estimate displayed on the Platform due to market volatility or changes made by the provider.

      If a significant disparity between the estimated and actual rate arises, the Company reserves the right to cancel the transaction or request confirmation from the User before proceeding. In the event of cancellation, refund procedures (see Section 7) will apply, less applicable fees.

   5. User Responsibility and Rate Acceptance By initiating an exchange, the User:

      1. acknowledges that exchange rates may fluctuate in real-time and that the final rate may differ from the initial estimate;
      2. accepts all applicable fees, whether displayed separately or incorporated into the total exchange value;
      3. agrees not to dispute the executed rate post-transaction, provided that it aligns with the rate confirmed at the time of execution.
   6. The Company encourages Users to verify all rates and terms before confirming any transaction. No financial advice is provided, and each User is solely responsible for understanding the pricing implications of their exchange.

7. REFUNDS AND RECOVERY ASSISTANCE

   1. While the Platform operates on a non-custodial, one-time exchange model, we understand that technical issues or transaction errors may occasionally occur. This section outlines our policy and procedures for addressing such incidents, including the potential issuance of refunds, recovery of misdirected assets, and related limitations.
   2. General Refund Policy. Refunds are not guaranteed and are assessed on a case-by-case basis. Users are solely responsible for providing accurate transaction details. However, if a transaction fails due to technical malfunction, market-related inconsistencies, or User-side mistakes, the Company may, at its discretion, attempt to assist with recovery, subject to the provisions below.

   3. Refunds, where granted, may be subject to:

      1. Blockchain network fees, regardless of whether the transaction was completed.
      2. Operational handling fees, to compensate for internal resources required to resolve the incident.
      3. Volatility-related losses, if a transaction was partially executed at the time of failure.

   4. Refunds, where granted, may be subject to:

      1. Blockchain network fees, regardless of whether the transaction was completed.
      2. Operational handling fees, to compensate for internal resources required to resolve the incident.
      3. Volatility-related losses, if a transaction was partially executed at the time of failure.

   5. Refund Triggers and Examples. Refunds or recovery assistance may be considered in the following cases:

      1. Significant deviation between an estimated rate and final provider execution rate (in Floating Rate exchanges), resulting in automatic failure.
      2. Market conditions render the transaction non-viable, and the User explicitly requests a return.
      3. User inputs an incorrect recipient address, but the funds are recoverable.
      4. User sends funds using an unsupported network or protocol.
   6. In such cases, if the Company determines that the assets are recoverable, a refund may be processed less applicable fees. However, some refunds may require additional verification or User cooperation (e.g., proof of ownership).

   7. Irrecoverable Cases and Limitations. The following scenarios typically fall outside of recoverable scope:

      1. Funds sent to an reused, or incorrect deposit address.
      2. Crypto assets sent via unsupported networks (e.g., BSC if not supported).
      3. Use of addresses, blockchains, or assets where technical limitations restrict recovery (e.g., incompatible address formats or assets requiring manual recovery procedures)
      4. Transactions affected by third-party service failure, where funds never reached the Platform. In such cases, recovery is either technically impossible or poses unacceptable security/legal risks.

   8. Operating Cost Recovery. The User understands and agrees that any refund or recovery effort incurs tangible operational costs. If a refund is granted, the Company reserves the right to deduct:

      1. Network fees;
      2. Internal administrative or technical handling costs;
      3. Third-party fees, where applicable.

      Refunds will only be processed once the User expressly accepts the deduction of such fees and provides a valid wallet address for return.

   9. Indemnification and Risk Assumption. By using the Services, the User acknowledges and accepts full responsibility for:

      1. Ensuring the correctness of recipient addresses and blockchain networks;
         1. Understanding the technical risks of each transaction;
         2. Bearing the consequences of delays, exchange failures, or failed refunds resulting from incorrect use.

      The Company shall not be liable for any direct or indirect damages, including loss of profits, use, data, or opportunity, arising out of refund delays, exchange errors, or irrecoverable losses.

      This refund policy forms an integral part of the Terms and is accepted as binding upon initiating a transaction on the Platform.

8. AML, SANCTIONS, AND COMPLIANCE REQUIREMENTS

   The Company is committed to operating in full compliance with international standards for Anti-Money Laundering (AML), Counter-Terrorism Financing (CTF), and sanctions enforcement, despite offering a non-custodial and registration-free service. The following provisions apply to all Users of the Platform and form a material part of these Terms.

   1. Regulatory Position and Risk-Based Approach. Although the Platform does not collect traditional Know-Your-Customer (KYC) information at onboarding, the Company reserves the right to implement enhanced due diligence (EDD) procedures in specific circumstances where required by law or where the Company identifies elevated transactional risks. Such procedures may include, without limitation, temporarily holding funds, requesting additional verification, or declining service.
   2. The Company uses a risk-based approach aligned with the recommendations of the Financial Action Task Force (FATF) to assess transactions in real time. Blockchain analytics tools may be employed to screen wallet addresses, transaction histories, or counterparties to detect potential involvement in illicit activities, including but not limited to: ransomware, darknet marketplaces, sanctioned entities, fraud or scam operations, terrorism financing.

   3. Prohibited Use by Sanctioned Persons or Jurisdictions. Users may not access or use the Platform if they are:

      1. subject to international sanctions (including but not limited to sanctions imposed by the United Nations, U.S. Department of the Treasury – OFAC, European Union, or UK HM Treasury),
      2. a citizen or resident of, or accessing the Service from, any country or territory subject to comprehensive sanctions (including but not limited to North Korea, Iran, Syria, Cuba, Crimea, Donetsk, or Luhansk),
      3. acting on behalf of any such persons or entities.

      By using the Platform, you affirm and warrant that you are not located in a restricted jurisdiction, are not a sanctioned individual or entity, and are not using the Services to conduct or facilitate any transaction with or for any such persons.

   4. Transaction Review and Blocking Rights. The Company reserves the right, in its sole discretion and without prior notice, to:

      1. delay or suspend the processing of any transaction that is flagged for potential AML or sanctions concerns;
      2. freeze assets temporarily while further review is conducted;
      3. reject transactions deemed suspicious, high-risk, or in violation of applicable law;
      4. report activity to competent financial intelligence units (FIUs) or law enforcement authorities, where required or appropriate.

      In such cases, the Company shall not be liable for delays, losses, or any inability to complete the exchange arising from such compliance actions.

   5. User Representations and Cooperation Obligations. By using the Platform, you represent and warrant that:

      1. you are the lawful owner and ultimate beneficiary of the crypto assets involved in the exchange;
      2. all funds used are of legal origin and not associated with illicit conduct;
      3. you will cooperate with the Company in good faith if additional information or documents are required for legal or compliance reasons;
      4. you acknowledge that the Company is under no obligation to complete a transaction if it would result in a breach of law or regulatory standards.

   6. No Circumvention of Controls. Users are strictly prohibited from attempting to bypass, obfuscate, or otherwise manipulate the Platform's AML screening mechanisms or technical infrastructure, including by:

      1. initiating multiple transactions to avoid threshold-based detection,
      2. using privacy-enhancing tools (e.g., mixers, tumblers, or anonymizing protocols),
      3. submitting altered, falsified, or incomplete information.
   7. Any attempt to circumvent controls constitutes a material breach of these Terms and may result in immediate denial of access, permanent blocking of transactions, and referral to relevant authorities.

9. DISCLAIMERS AND RISK ACKNOWLEDGMENTS

   1. No Financial, Investment, or Legal Advice. The Company does not provide any form of financial, investment, trading, tax, legal, or other professional advice. The information available through the Platform is offered on an “as-is” basis for general informational purposes only. Nothing on the Platform constitutes or should be interpreted as a recommendation, solicitation, endorsement, or offer to engage in any investment strategy, transaction, or legal arrangement involving digital assets. Users are solely responsible for conducting their own due diligence and consulting qualified professionals before engaging in any exchange activity.
   2. Market Volatility and Execution Risks. Cryptographic tokens and blockchain-based digital assets are highly volatile and subject to unpredictable market conditions. Exchange rates displayed on the Platform are estimates provided in real-time and may fluctuate significantly before the final execution. Users understand and accept the inherent risk of slippage, execution delays, failed swaps, or financial losses due to fluctuations in pricing, network congestion, miner fees, or the performance of third-party liquidity providers.
   3. No Custody or Control of User Funds. The Platform operates on a non-custodial basis. At no point does the Company maintain long-term possession, management, or discretionary control over any digital assets belonging to Users. Any temporary custody during a transaction is solely for technical processing and legal compliance purposes, and never for safekeeping, investment, or discretionary handling.
   4. Third-Party Dependencies. Execution of exchanges may rely on third-party APIs, liquidity providers, blockchain networks, and service integrations outside the direct control of the Company. Users acknowledge that these third parties may experience downtime, outages, software bugs, legal sanctions, or policy changes that may impact the availability, timing, or outcome of transactions. The Company disclaims all liability related to such external systems and makes no warranties as to their functionality or uninterrupted availability.
   5. Technical Limitations and User Errors. The use of the Services requires accurate input by the User, including wallet addresses, network selection, transaction amounts, and fee handling. Mistakes such as sending crypto assets to unsupported networks, expired deposit addresses, or incorrect recipient details may result in permanent loss. The Company is under no obligation to recover such funds and assumes no responsibility for errors caused by User negligence, lack of technical knowledge, or third-party software (e.g., wallets or browser extensions).
   6. Regulatory Uncertainty. The regulatory treatment of digital assets varies across jurisdictions and is subject to change. Users bear full responsibility for ensuring their use of the Services complies with all applicable laws, including tax reporting, cross-border remittance rules, anti-money laundering statutes, and any restrictions imposed by their local regulators. The Company does not monitor or validate the legality of a User’s activities within their jurisdiction and provides no assurances of legal compliance.
   7. No Warranties. To the maximum extent permitted by applicable law, the Company disclaims all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, title, non-infringement, uninterrupted access, data accuracy, system integrity, or suitability for any specific use. The Platform and Services are provided strictly “as is” and “as available,” without guarantees or representations of any kind.
   8. Risk of Total Loss. By using the Platform, you acknowledge and accept that participation in the crypto asset economy involves substantial risk, including but not limited to: irreversible transactions, technological errors, smart contract flaws, wallet security breaches, and regulatory intervention. You further agree that you are fully responsible for any financial losses incurred and that the Company bears no responsibility for the outcome of your decisions or transactions executed through the Platform.
   9. External Wallet and Smart Contract Vulnerabilities. The Company shall not be held liable for any losses, malfunctions, or security breaches resulting from vulnerabilities or improper functioning of third-party wallets, smart contracts, or blockchain protocols. You understand and accept that your wallet software, smart contract interactions, or the blockchain network itself may be subject to code flaws, misconfigurations, or malicious exploits beyond the Company’s control. You are solely responsible for ensuring the compatibility, integrity, and security of your receiving wallet and any smart contract addresses you interact with while using the Service.
   10. Decentralized Exchange and Smart Contract Risks. Where the Platform sources liquidity or execution paths via decentralized protocols, automated market makers, or smart contracts, the User acknowledges and accepts all risks associated with decentralized finance (DeFi). This includes, without limitation: smart contract bugs, impermanent loss, oracle exploits, liquidity manipulation, MEV attacks, and failures in on-chain execution. The Company disclaims all liability for losses arising from or related to any DeFi mechanism beyond its direct control.

10. RESTRICTED JURISDICTIONS AND SANCTIONS COMPLIANCE

    1. Prohibited Jurisdictions. Access to and use of the Platform and Services is strictly prohibited for individuals or entities located in, incorporated in, or otherwise subject to the jurisdiction of any country, territory, or region that is:

       1. designated as a comprehensively sanctioned country by the United Nations, the European Union, the U.S. Department of the Treasury's Office of Foreign Assets Control (“OFAC”), or other applicable authorities;
       2. subject to export, trade, or economic restrictions applicable to digital asset services;
       3. expressly prohibited under any applicable domestic or international law governing your location or nationality.
       4. The use of Service is prohibited to citizens and residents of the United States of America. Additionally, any individual or entity that is located in these countries, regardless of their nationality or citizenship, is prohibited from using this service. Any attempt to use this service from a prohibited location is strictly prohibited.
       5. Use of the Service is prohibited in countries where usage of cryptocurrency or usage of Service is forbidden by applicable law.

       This includes, but is not limited to: Cuba, Iran, North Korea, Syria, the Russian-occupied territories of Ukraine (including Crimea, Donetsk, and Luhansk), and any other jurisdictions added by applicable authorities.

    2. Sanctioned Persons. You represent and warrant that you are not:

       1. listed on any governmental sanctions or watchlist, including OFAC’s Specially Designated Nationals (SDN) List, the EU Consolidated Financial Sanctions List, the UK Sanctions List, or any similar list maintained by an applicable authority;
       2. owned or controlled by any person or entity on such a list;
       3. acting on behalf of, or providing access to, any person or entity subject to sanctions or restrictions.

       We reserve the right to suspend or terminate your access to the Services if we reasonably believe that your use of the Platform violates sanctions laws or exposes the Company to regulatory or reputational risk.

    3. Geo-Blocking and Monitoring. The Platform may implement geo-blocking mechanisms, IP address filtering, and wallet address screening tools to prevent access from or transactions involving prohibited jurisdictions or sanctioned parties. While such measures are applied in good faith, you understand and agree that it is your responsibility to comply with local laws and avoid unauthorized use of the Services.
    4. Legal and Regulatory Cooperation. The Company cooperates with competent regulatory, tax, enforcement, and judicial authorities to the extent required by law. We reserve the right to freeze or reject any transaction, report suspicious activity, or disclose information to authorities where we are legally required to do so, including in response to official subpoenas, court orders, or valid legal requests from regulatory bodies.
    5. Indemnification. You agree to indemnify, defend, and hold harmless the Company and its affiliates from any liability, damage, or expense (including legal fees) arising from your breach of this section or any sanctions or export control regulations.

11. DATA HANDLING AND PRIVACY

    The Company is committed to respecting your privacy and adhering to data protection principles applicable under global regulations, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), to the extent such laws apply. While the Platform is designed for non-custodial, accountless usage, certain limited data elements may be collected and processed to enable secure, lawful, and transparent operation of the Services.

    1. No Registration or Account-Based Tracking. The Platform does not require or support user registration. We do not create or maintain user accounts, and no login credentials, names, or contact details are requested or stored during the exchange process.

    2. Data Collected During Transactions. Despite the non-custodial and account-free nature of the Services, certain technical and transactional data is automatically collected and retained for operational, security, and compliance purposes. Such data may include:

       1. Blockchain wallet addresses provided by the User for the exchange;
       2. Technical metadata, such as transaction hash, crypto pair details, timestamps, and transaction amounts;
       3. Network and system information such as IP address, browser version, device type, and country of origin.

    3. Use of Data. The above data is used strictly for the following purposes:

       1. Executing and verifying transactions;
       2. Detecting fraudulent or abusive behavior;
       3. Complying with applicable anti-money laundering (AML) obligations and sanctions regimes;
       4. Performing analytics to improve platform stability, functionality, and user experience.

       We do not profile users, track behavior across sessions, or use personal data for targeted advertising.

    4. Third-Party Tools and Analytics. The Company may employ privacy-preserving third-party tools to monitor traffic patterns, error logs, and service usage statistics. These tools may rely on anonymized or aggregated data and are configured to avoid collecting unnecessary personal information. Any integration with third-party services (e.g., Google Analytics, AML screeners) is governed by agreements that ensure lawful data handling and confidentiality.
    5. No Sale of Personal Information. The Company does not sell, rent, or lease any personal or transaction data to third parties.
    6. Data Retention. Technical and transactional data may be retained for the minimum duration necessary to fulfill regulatory requirements, address user support inquiries, and ensure auditability. Retention periods are based on legal obligations and internal risk assessments.

    7. User Rights and Inquiries. Where applicable by law, Users may have rights to request access to or deletion of certain data. However, due to the pseudonymous nature of the Platform and absence of user accounts, fulfilling such requests may be technically limited unless a transaction hash or wallet address is provided. All inquiries related to data handling may be directed to: [email protected].

       By using the Platform, you acknowledge and consent to the limited and purpose-bound data practices described above. For more details, please refer to our standalone Privacy Policy.

12. SECURITY AND INCIDENT RESPONSE

    1. The Company is committed to maintaining the highest standards of information security and operational resilience to safeguard the integrity of its Services and the confidentiality of User interactions.

    2. Platform-Level Protections. We implement industry-standard technical and organizational measures to secure the Platform against unauthorized access, misuse, data leakage, and service disruption. These measures include, but are not limited to:

       1. Secure socket layer (SSL) encryption for all transactional data in transit.
       2. Blockchain-based transparency in transaction routing.
       3. Access controls, firewalls, and intrusion detection systems (IDS).
       4. Regular security audits and vulnerability assessments.

       While we do not store User funds or maintain accounts, we treat all transactional data and wallet address interactions with rigorous safeguards.

    3. Temporary Asset Handling. In rare instances where the Platform temporarily holds User funds to complete an exchange or verify compliance, those assets are isolated, non-rehypothecated, and never pooled with Company funds. We do not operate custodial wallets or maintain User balances under any circumstances.
    4. User Responsibility for Endpoint Security. Users are solely responsible for securing their devices, wallets, private keys, and internet connections. The Company shall not be held liable for any unauthorized access or loss of funds resulting from malware, phishing, or compromised wallets on the User’s end.

    5. Incident Response and Notification. In the event of a confirmed security breach or service compromise that may affect the integrity of User transactions, the Company will:

       1. Promptly investigate the incident and assess its scope.
       2. Take immediate action to contain and mitigate the threat.
       3. Notify affected Users without undue delay, where legally required.
       4. Cooperate with relevant regulatory and law enforcement authorities as applicable.

       No guarantee is made that the Platform will be immune to all cyber threats. Users acknowledge and accept residual risks inherent to any internet-based, blockchain-integrated service.

13. INTELLECTUAL PROPERTY AND PLATFORM RIGHTS

    1. Ownership of Platform Content and Technology. All intellectual property rights related to the Platform, including but not limited to the user interface, design, underlying software code, algorithms, trademarks, logos, graphics, documentation, and any associated content (collectively, the “Platform Materials”) are the exclusive property of the Company or its licensors. Access to or use of the Services does not grant the User any license or right to use, reproduce, distribute, or modify any part of the Platform Materials without the prior written consent of the Company.
    2. Limited License for Use. Subject to strict compliance with these Terms, the Company grants the User a limited, revocable, non-transferable, non-sublicensable, and non-exclusive license to access and use the Platform solely for the purpose of initiating crypto-to-crypto exchanges as permitted under these Terms. This license is granted only for personal or internal business use and does not convey any rights of ownership.

    3. Restrictions on Use. The User agrees not to:

       1. Reverse-engineer, decompile, or disassemble any part of the Platform or its source code.
       2. Use automated systems (e.g., bots or scrapers) to interact with the Platform without express written permission.
       3. Copy, modify, or create derivative works from the Platform Materials.
       4. Remove, alter, or obscure any copyright, trademark, or proprietary notices.
       5. Use the Platform in any manner that may infringe the intellectual property rights of the Company or any third party.
    4. User Feedback and Suggestions. The User may voluntarily submit suggestions, feedback, or ideas regarding improvements to the Platform (“Feedback”). By submitting Feedback, the User agrees that the Company may freely use, incorporate, or otherwise exploit such Feedback without compensation or obligation, and that all intellectual property rights arising therefrom shall be the sole and exclusive property of the Company.
    5. Third-Party Intellectual Property. Certain features or integrations may involve the use of trademarks, software, or content owned by third parties (e.g., liquidity providers or external APIs). All such third-party intellectual property remains the sole property of its respective owner, and the use thereof on or in connection with the Platform shall not be construed as implying any endorsement or affiliation unless expressly stated.
    6. Enforcement and Reservation of Rights. The Company reserves all rights not expressly granted herein and will actively enforce its intellectual property rights to the fullest extent of applicable law. Unauthorized use of the Platform or the Platform Materials may result in civil or criminal liability.

14. USER CONTENT AND TRANSACTION DATA

    1. Nature of User-Provided Data. In the course of using the Platform, the User may voluntarily input certain information necessary for the execution of transactions, including but not limited to the input cryptocurrency, output cryptocurrency, input transaction ID, blockchain wallet addresses, and destination address (collectively, “Transaction Data”). While this information may be processed automatically by the Platform’s systems to execute an exchange, the Company does not collect personal identifiers unless strictly necessary under applicable law or pursuant to Section 9 (Legal Compliance and Cooperation).
    2. No General Content Hosting. The Platform does not enable Users to upload, post, or store general user-generated content (e.g., messages, images, or media files). All data entered into the Platform is strictly functional and limited to transactional input required to fulfill the requested crypto exchange. The Company does not operate a public-facing content interface, message board, or social component.
    3. Responsibility for Accuracy of Submitted Data. The User bears sole responsibility for the accuracy and validity of any data they input on the Platform. This includes ensuring that all blockchain wallet addresses are correct, networks are compatible, and transaction IDs are traceable. The Company will not be liable for losses arising from incorrect, incompatible, or misleading Transaction Data entered by the User.
    4. Ownership and Processing of Transaction Data. The User retains ownership of their Transaction Data. However, by submitting such data for the purpose of initiating an exchange, the User grants the Company a limited, royalty-free, non-exclusive, and worldwide license to process and transmit the data as necessary to complete the transaction, fulfill contractual obligations, perform operational audits, or comply with applicable legal requirements.
    5. Blockchain Transparency. The User acknowledges that all crypto-asset transactions processed through the Platform are inherently recorded on public blockchains, which are decentralized and outside of the Company’s control. Such records may be permanently visible and may, under certain circumstances, be linked to wallet addresses or transaction hashes visible to third parties. The Company cannot alter or erase any data written to a blockchain and disclaims liability for any such exposure.
    6. Technical Logs and Analytics. The Platform may automatically generate technical logs (e.g., IP addresses, transaction timestamps, success/failure codes) for internal monitoring, fraud prevention, and performance analysis. Such logs are not sold or shared with advertisers and are retained only for periods necessary to fulfill the purposes described in the Privacy Policy. Where required by law, such records may be anonymized or aggregated.
    7. Data Use Limitations. Unless explicitly permitted by law or with the User’s express consent, the Company shall not use Transaction Data for profiling, behavioral targeting, or marketing. The Platform exists solely to provide technical exchange services, not to harvest or monetize user input.
    8. Requests for Deletion or Correction. Where feasible under applicable law (e.g., GDPR Art. 17 or CCPA §1798.105), the User may request the erasure or correction of Transaction Data in Company systems, excluding data that has already been permanently recorded on a public blockchain or is retained to meet regulatory obligations (e.g., AML recordkeeping). All requests will be processed in accordance with the Company’s Privacy Policy and applicable jurisdictional laws.

15. RISK DISCLOSURE AND USER ACKNOWLEDGEMENTS

    1. General Risk Notice. By accessing and using the Platform, the User acknowledges and accepts that transactions involving crypto-assets carry inherent risks. The User understands that the Company does not offer investment advice, portfolio management, custodial solutions, or guarantees of asset value or return. All decisions to engage in crypto-to-crypto exchanges are made solely at the User’s discretion and risk.
    2. Volatility and Market Fluctuations. Cryptocurrency markets are known for extreme price volatility. The value of digital assets can fluctuate significantly in short timeframes, affecting exchange outcomes. Exchange rates displayed on the Platform are indicative only and may vary due to market conditions, liquidity constraints, or delays in third-party execution. The Company is not liable for slippage or value loss resulting from such fluctuations.

    3. Technical and Network Risks. Blockchain networks may be subject to latency, congestion, node failures, forks, replay attacks, or other anomalies outside the Company’s control. Users acknowledge that:

       1. Transaction completion times are contingent on the performance of underlying blockchain networks.
       2. Irreversible losses may occur if assets are sent to incorrect, incompatible, or invalid addresses.
       3. Transactions may become stuck, orphaned, or unconfirmed for extended periods due to external network factors.
    4. The Company shall not be responsible for any such technical risks or consequences arising from blockchain behavior.
    5. Regulatory Uncertainty. Cryptocurrency regulations vary significantly across jurisdictions and are subject to rapid change. Users are solely responsible for understanding and complying with applicable laws, tax reporting obligations, and regulatory restrictions in their country of residence or citizenship. The Company does not guarantee that use of the Platform is legal in any specific jurisdiction and shall not be liable for unauthorized or illegal use by the User.
    6. Risk of Loss and No Insurance. Crypto-assets exchanged via the Platform are not insured by any government agency or financial authority. In the event of loss due to blockchain failure, theft, smart contract bugs, cyberattacks, or other factors, the User may not have recourse to legal recovery or restitution. The Company does not offer insurance or asset protection schemes for any funds transferred through the Platform.
    7. Reliance on External Providers. The Platform integrates with third-party liquidity providers, whose systems, performance, legal compliance, and technical reliability are beyond the Company’s control. The User assumes all risks arising from the use of such third-party services, and the Company disclaims all liability in accordance with Section 9 (Disclaimer of Warranties and Limitation of Liability).
    8. Acknowledgment of Irreversibility. Most blockchain transactions are irreversible by design. Once the User sends crypto assets to a system-generated address, the exchange process is considered irrevocable. Refunds, if available at all, are governed strictly by the Company’s Refund Policy (Section 7) and depend on feasibility, cooperation, and technical recovery.
    9. No Fiduciary Duty. The Company does not act as a fiduciary, agent, broker, or custodian for the User. The Platform is a technical interface and provides no personal or legal relationship of trust or obligation beyond what is expressly stated in these Terms. The User understands that their use of the Platform is fully autonomous and at their own discretion.

16. INTELLECTUAL PROPERTY AND PLATFORM OWNERSHIP

    1. Ownership of the Platform. All components of the Platform, including but not limited to its source code, design elements, architecture, exchange engine, user interface, underlying technology, content, trademarks, logos, documentation, and all other intellectual property rights (collectively, the “Company Materials”), are the exclusive property of the Company or its licensors.

       Nothing in these Terms grants or shall be construed as granting the User any right, title, license, or interest in or to the Company Materials, other than the limited, revocable, non-transferable, non-sublicensable right to access and use the Platform strictly in accordance with these Terms.

    2. Trademark Protection. The Company name, logo, and any related names, marks, designs, or slogans are registered or unregistered trademarks owned or licensed by the Company. Unauthorized use, reproduction, or imitation of any such marks is strictly prohibited and may violate trademark laws, unfair competition laws, and applicable international conventions.

    3. Restrictions on Use. Users are expressly prohibited from:

       1. Copying, modifying, translating, creating derivative works of, or otherwise exploiting any part of the Platform.
       2. Reverse engineering, decompiling, or attempting to extract the source code or underlying structure of the Platform.
       3. Using any automated system (including bots or scrapers) to access, extract, or interact with the Platform, unless explicitly permitted by the Company in writing.
       4. Removing, obscuring, or altering any proprietary notices or legal disclaimers displayed on the Platform.
    4. User Feedback. If the User submits any suggestions, feedback, ideas, or other input related to the improvement of the Platform (“Feedback”), the User grants the Company a perpetual, irrevocable, royalty-free, worldwide license to use, modify, and incorporate such Feedback without any compensation or obligation. The User agrees that such Feedback does not give rise to any intellectual property claim against the Company.
    5. Third-Party IP Rights. Some content, logos, or technologies accessible via the Platform may be owned by third parties (e.g., third-party providers, wallet interfaces, blockchain networks). The use of any such third-party intellectual property is subject to the terms imposed by the respective owners. The Company makes no claim of ownership over such third-party IP.
    6. Reservation of Rights. All rights not expressly granted to the User under these Terms are reserved by the Company. Any unauthorized use of the Platform or Company Materials constitutes a material breach of these Terms and may result in legal action.

17. USER-GENERATED CONTENT AND PROHIBITED CONDUCT

    1. Absence of User-Generated Content Functionality. As of the date of these Terms, the Platform does not include any features that allow Users to publicly post or share content (such as comments, listings, or profile pages). Therefore, the Company does not act as a content host or moderator in the traditional sense. However, the Platform may involve limited data input from the User in the course of initiating transactions (e.g., recipient wallet addresses, token selection, or optional refund information). Such data remains under the sole control and responsibility of the User.

    2. User Obligations Regarding Submitted Information. By submitting any data through the Platform interface, the User represents and warrants that:

       1. The data is accurate, complete, and not misleading.
       2. The data does not violate any applicable law, regulation, or third-party rights (including intellectual property, privacy, or contract rights).
       3. The data does not contain malware, scripts, or technologies intended to disrupt the Platform or compromise other users.

       The Company reserves the right to block or reject any transaction that includes incomplete, suspicious, or unlawful data.

    3. Prohibited Conduct. Users are strictly prohibited from engaging in any activity that:

       1. Violates applicable local, national, or international law (including sanctions, AML, counter-terrorism, or tax evasion laws).
       2. Involves hacking, exploiting, probing, or testing the Platform’s infrastructure or attempting to circumvent security measures.
       3. Engages in mass-automation of exchanges without prior written authorization.
       4. Attempts to manipulate pricing, overload liquidity channels, or exploit transaction timing in a manner inconsistent with fair use.
       5. Harasses, abuses, or interferes with the operation of the Platform or its partners (e.g., initiating exchanges with clearly invalid or malicious addresses).
    4. Consequences of Prohibited Conduct. The Company reserves the right to suspend, refuse, or reverse any transaction it deems to be in violation of these Terms or applicable laws. In such cases, the Company may withhold, redirect, or return any affected assets (subject to applicable fees and technical limitations) and may cooperate with competent authorities, regulatory agencies, or third-party providers in reporting suspicious behavior.

18. DISPUTE RESOLUTION AND GOVERNING LAW

    1. Governing Law. These Terms, and any dispute, claim, or controversy arising out of or in connection with them, including their interpretation, performance, breach, or termination, shall be governed by and construed in accordance with the laws of the Republic of Seychelles, without regard to conflict of laws principles. This governing law clause shall apply regardless of the User’s jurisdiction of residence or place of access.
    2. Preferred Resolution through Dialogue. Before initiating any formal legal or arbitration process, Users are encouraged to contact the Company directly via [email protected] in an effort to resolve the issue amicably. The Company commits to responding in good faith within 14 business days. This informal resolution mechanism is optional but recommended to avoid unnecessary costs and delays.
    3. Binding Arbitration for International Disputes. If an amicable resolution is not reached, any unresolved dispute, controversy, or claim shall be referred to and finally resolved by binding arbitration administered by the Singapore International Arbitration Centre (SIAC) under the SIAC Arbitration Rules in force at the time of the dispute. The seat of arbitration shall be Singapore. The language of the proceedings shall be English. The tribunal shall consist of a single arbitrator appointed in accordance with the SIAC Rules.

    4. Exclusions from Arbitration. The foregoing arbitration clause does not apply to:

       1. Claims for injunctive or equitable relief by the Company to prevent unauthorized access, use, or abuse of its Platform or infringement of its intellectual property rights;
       2. Claims by Users or authorities arising from money laundering, fraud, or violations of applicable financial sanctions laws.
    5. Waiver of Class and Representative Actions. To the maximum extent permitted under applicable law, all claims must be brought in the User’s individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate claims or preside over any form of a representative or class proceeding.
    6. Notice of Dispute. Before initiating arbitration or legal action, the User must send a written Notice of Dispute to the Company at [email protected] describing the nature of the claim, the facts giving rise to it, and the relief sought. The Company shall have thirty (30) days from the date of receipt to respond in good faith. Only if no resolution is reached during this period may arbitration proceed.
    7. Exclusive Remedy. Arbitration under this Section shall be the exclusive method of resolving all disputes arising from or related to these Terms, except for those expressly excluded in Section 18.4.

19. Regulatory Disclosure

    1. No Investment or Financial Advice. The Services provided through the Platform do not constitute investment, legal, tax, or financial advice. The Company does not offer portfolio management, brokerage, or custody services and is not a registered financial institution under any national securities or financial regulator, including but not limited to the SEC (United States), FCA (United Kingdom), or ESMA (European Union).
    2. AML Compliance Philosophy. While the Platform currently operates on a non-custodial, registration-free basis, the Company is committed to upholding core principles of anti-money laundering (AML) compliance. Transactions may be screened through third-party AML tools, and cooperation with regulatory authorities may be initiated in cases involving suspicious activity, as outlined in Section 9 (Legal Cooperation and Enforcement).
    3. MiCA, VASP & Other Frameworks. As of now, the Platform is not subject to licensing under the Markets in Crypto-Assets Regulation (MiCA) or equivalent Virtual Asset Service Provider (VASP) frameworks in other jurisdictions. Users are responsible for assessing whether use of the Platform is permitted under their local laws.
    4. Voluntary Transparency. This section is provided solely for informational and transparency purposes and does not constitute a representation, warranty, or admission of regulatory classification. The Company may update or remove this disclosure at any time, in accordance with changes to the legal or business environment.

20. FINAL PROVISIONS

    1. Entire Agreement. These Terms of Service, together with the Privacy Policy and any additional legal notices or guidelines published by the Company on the Platform, constitute the entire legal agreement between you and the Company with respect to your use of the Services and supersede all prior or contemporaneous agreements, understandings, negotiations, and communications, whether written or oral.
    2. Severability. If any provision of these Terms is held to be invalid, unlawful, or unenforceable by a competent court or regulatory authority, the remaining provisions shall remain in full force and effect. Such invalid provision shall, to the extent permissible, be replaced with a valid one that most closely reflects the intent and economic purpose of the original.
    3. No Waiver. The Company’s failure to enforce or delay in enforcing any provision of these Terms shall not be construed as a waiver of any rights or remedies. Any waiver of a provision shall be effective only if in writing and signed by an authorized representative of the Company.
    4. Assignment and Transfer. You may not assign, transfer, delegate, or sublicense any of your rights or obligations under these Terms without the prior written consent of the Company. Any attempted assignment in violation of this provision shall be null and void. The Company may assign or transfer its rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, corporate restructuring, or sale of assets
    5. Force Majeure. The Company shall not be held liable for any delay or failure in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, telecommunications failures, power outages, cyberattacks, changes in law or regulation, or the unavailability of external exchange providers or blockchain networks.
    6. Language. These Terms are drafted in English and shall prevail in the event of any inconsistencies with translations provided for convenience or localization purposes. All communications and legal notices shall be conducted in English unless otherwise agreed by the parties in writing.
    7. Electronic Communications and Signatures. You agree that all communications, notices, disclosures, and agreements between you and the Company relating to the Services shall be in electronic form and shall satisfy any legal requirements as if they were made in writing. You further acknowledge that your acceptance of these Terms and any actions taken through the Platform constitute your valid and binding electronic signature under applicable electronic signature laws, including the United Nations Convention on the Use of Electronic Communications in International Contracts (2005).
    8. Contact Information. If you have questions regarding these Terms or wish to submit a request, complaint, or legal notice, please contact us at: [email protected]